Update on NHS Track and Trace for Hospitality Businesses

In this article:
Starting on Friday 18th September, it will be law for all hospitality businesses or organisation to collect certain personal information on any visitor or staff member on a premises.

Starting on Friday 18th September, it will be law for all hospitality businesses or organisation to collect certain personal information on any visitor or staff member on a premises.

Up to now, while many venues or establishments have already been collecting information, this has been voluntary but from Friday, this is now LAW and if you own or manage a venue including bars, restaurants, cafe’s, pubs or cinemas, you must collect the information below and keep it for a 21 (twenty one) days.

Create a NHS Track and Trace QR Code for your business

The Government has a simple online section for establishments to create a QR Code for their premises which can be used by all guests, visitors or staff. The information collected will include the full name, contact number, date and time of arrival. (Click below for external link to .gov website)

Information Collection

YOU MUST COLLECT INFORMATION ON ALL GUESTS, VISITORS and STAFF from FRIDAY 18th SEPTEMBER. THIS INCLUDES THOSE SEATING BOTH INSIDE OR OUTSIDE YOUR PREMISES.

The information you must collect includes their full name, Contact Telephone number, the Date of Visit, Time of Arrival. Other information which can be useful includes the departure time and table or seat number.

Social gatherings limited to a maximum of six

The government has already introduced new rules that there must be no more than six in any social gathering. This includes visiting hospitality or any other business or venue unless its a workspace, wedding, funeral or other named activity. (Click link below for updated information from .gov)

What happens if I don’t follow these rules

The Government has also introduced new rules and penalties for those not complying with the changes. Due to the increase of cases, it is paramount that all businesses support these changes. However, for those who breach the rules, fines of £100 which can double to a maximum of £3,200 can be issued.

Business Premises which do not comply can also be reported directly to the local authority or police by any visitor, staff member or even someone who witnesses a breach. This could lead to a visit by enforcement teams or police who could take action against your business.

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This is the Admin for Future Wood Green Business Improvement District (BID). If you cannot find the information you are looking for please either use our FAQ's or use our contact us page.